There are a range of different working models used by registrars in the domain names market. In many cases, if you are not happy with the way a registrar works, your best option is to find another registrar who has a different approach. However, all registrars have to meet our Registrar Agreement requirements.
The Registrar Agreement has been developed to report certain issues that used to be a case for complaints received from both registrants and registrars. The most frequent complaints include the following:
If you believe you have experienced any of the above problems or you are aware that a GlobalR registrar does not meet the requirements of the Registrar Agreement, please keep us informed via email: firstname.lastname@example.org or open a new ticket, so that we can investigate the complaint and take steps to resolve the issue.